If you have an active service which you no longer need, please do the following:
Log on to your Client Area -> Click the My Services tab -> Click the View Details linkto the right of the product you wish to cancel -> select Management Actions -> Click "Request Cancellation"
If any payments are automatically made via a 3rd party (example: PayPal Subscription), please be sure the cancel the subscription on your end, otherwise they will continue to send funds for a cancelled service.